This 2-day course provides owners and managers with a full array of proven tools, information and advice on how to position their collision repair business for success. Topics such as strategic thinking, business strategy, benchmarking, compensation planning, marketing strategy and human resource management are among the critical key areas addressed.
The course also provides a comprehensive understanding of how to use the Key Performance Indicators to identify opportunities for improvement, develop a business plan, set target performance, use a scoreboard to drive improvements, track progress and develop a culture of continuous improvement. Understanding how to measure, report and use Key Performance Indicators to drive process and business performance is critical to success. Participants who bring a Benchmark Report to the class gain the added benefits of applying course teachings directly to their business.
