LEADERSHIP DEVELOPMENT SERIES LEVEL 1
Getting the best results from your team takes management and leadership skills. The sad truth is that most managers acquire these skills by accident, through trial and error. Or worse, they continue blindly, figuratively beating their head against the wall, applying brute force tactics that just don’t work. These skills can be learned. The best leaders are constantly working to improving their skills. From the first-time manager to the seasoned leader, all can learn better ways to manage and lead others.
With that in mind, this course provides owners and managers with the opportunity to assess and strengthen their management and leadership abilities, while learning proven skills, tools, and approaches to moving others forward throughout their organization and getting the results needed.
This intensive course begins with a basic assessment where the participant will gain a better understanding of their own strengths and opportunities for improvement of their management and leadership skills. Throughout the course we’ll cover the most requested skills companies ask their leaders to develop. Topics include Communication, Managing Different Personalities, Motivation and Moral, Coaching, Leading Change, and Job Relations.
Writing an accurate estimate and constructing a litigation worthy work-file are the core concepts behind the MVP Advanced Estimating Skills course. Technology as well as advancements in vehicle construction and very specific repair procedures are a few examples that drive the need for continuing education for front-line estimators. This course covers current topics such as how to interpret and apply OE repair information to estimates, how to evaluate specialty finishes and identify not-included refinish labor operations and paint material considerations regarding specialty finishes and a close evaluation of what’s included and what’s not when estimating welded-on panels and using line notes to support estimate entries and more. Each subject is accompanied by an interactive exercise where participants can apply the knowledge and practice substantiating their estimate lines.
Writing an accurate estimate and constructing a litigation worthy work-file are the core concepts behind the MVP Advanced Estimating Skills course. Technology as well as advancements in vehicle construction and very specific repair procedures are a few examples that drive the need for continuing education for front-line estimators. This course covers current topics such as how to interpret and apply OE repair information to estimates, how to evaluate specialty finishes and identify not-included refinish labor operations and paint material considerations regarding specialty finishes and a close evaluation of what’s included and what’s not when estimating welded-on panels and using line notes to support estimate entries and more. Each subject is accompanied by an interactive exercise where participants can apply the knowledge and practice substantiating their estimate lines.
This 2-day course provides owners and managers with a full array of proven tools, information and advice on how to position their collision repair business for success. Topics such as strategic thinking, business strategy, benchmarking, compensation planning, marketing strategy and human resource management are among the critical key areas addressed.
The course also provides a comprehensive understanding of how to use the Key Performance Indicators to identify opportunities for improvement, develop a business plan, set target performance, use a scoreboard to drive improvements, track progress and develop a culture of continuous improvement. Understanding how to measure, report and use Key Performance Indicators to drive process and business performance is critical to success. Participants who bring a Benchmark Report to the class gain the added benefits of applying course teachings directly to their business.